ASDT Privacy Policy

Last Updated: 7/14/2025

At Southern Wake County Dogs, LLC d/b/a All-Star Dog Training, Charlotte Dogs, LLC, and their affiliates (collectively, “All-Star Dog Training,” “ASDT,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy (“Policy”) explains the type of information we may collect from visitors to our website (https://allstardogtraining.com/) (“Website”), interactions with us through social media or by email, or that you submit to us offline such as by telephone or by visiting our facilities in person (collectively, our “Services”), and how we use, retain, and protect your personal information (as defined further below). This Policy also describes your rights and choices with regard to your personal information. This Policy does not apply to information we may receive about you through any other means, including any website, application, or other method operated by any third party.

Please read this Policy carefully to understand our policies and practices regarding your information. If you do not agree with our policies and practices, do not use our Services. By accessing our Website or using our Services, you consent to the collection, processing, use, retention, protection, and disclosure of your information by ASDT as described in this Policy. This Policy may change from time to time. Your continued use of our Services after we make changes is deemed to be an acceptance of those changes, so please check this Policy periodically for updates.

At All-Star Dog Training, your privacy is important to us. While we finalize our full privacy policy, we want to be transparent about how we currently collect, use, and protect your information.

Information We Collect

We may collect several types of information from you, including information you may provide to us as well as information we automatically collect. In the last twelve (12) months, we may have collected and disclosed the following information to third parties, including service providers, vendors, and our business partners:

• Identifiers. Including any information by which you may be personally identified, including without limitation your name, postal address, email address, and telephone number.
• Internet or other Electronic Network Activity Information. Including information about your internet connection, your operating system, and browser type, the equipment you use to access our Website, identifiers, interactions with our Website, and information about how and when you access our Website, such as the date and time of your visit, and other session statistics.
• Communications Information. Including information that you provide during communications and interactions with our Website and us, including information that you provide by filling in forms on our Website. This may also include information you provide when you report a problem with our Website.
• Geolocation Information. Including country, city, and region information when using our Website (if your device settings permit us to collect this information).

(together, “Personal Information”).

We collect your Personal Information:

• Directly from you when you provide it to us, including by filling out forms for our Services; 
• From records and copies of your correspondence (including email addresses), if you contact us; and
• Automatically as you navigate through the Website through cookies and other tracking technologies.

How We Use Your Information

We may use information that we collect about you or that you provide to us, including any Personal Information, in aggregated, anonymized, and/or non-personally identifiable form, for any of the lawful bases listed below (except to the extent prohibited by applicable law). We may use your Personal Information to:

• Communicate with you and provide customer service, including by responding to your inquiries, send appointment reminders or follow ups;
• Administer, improve, develop, and present our Website and its contents to you including to personalize your experience;
• Market our Services and provide information to you about our promotional offers, training updates, and other marketing messages; 
• Comply with legal processes and safety requirements, including to maintain the security of our visitors, employees, and property, respond to court orders, lawsuits, subpoenas, and government requests, as well as to address legal and regulatory compliance issues;
• Share with our service providers, vendors, and other third parties we use to support our business, who shall be required to maintain such Personal Information in confidence; and
• Support other ways we describe when you provide us with your Personal Information and we obtain your consent.

Third Parties & Data Sharing

Other than as set forth in this Privacy Policy, ASDT will not collect Personal Information about you when you visit our Website or use our Services, unless you choose to provide such information to us, nor will such information be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection. 

fWe may disclose Personal Information when legally compelled to do so, in other words, when we in good faith, believe that the law requires it or for the protection of our legal rights. 

Additionally, third party vendors may help us administer our Website, communication with you or others, comply with regulations, or assist us with providing our Services. We may share your Personal Information with them in support of any of these goals. However, prior to doing so, we obtain assurances from our vendors that they will safeguard your Personal Information. There may be other limited instances where we need to share your Personal Information to respond to your request or inquiry.

Children’s Privacy

Our Website and Services are not intended for children under 18 years of age. We do not knowingly collect Personal Information from children under 18. If you are under 18, do not use or provide any information on this Website or on or through any of its features or through our Services. If we learn we have collected or received Personal Information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at apexoffice@allstardogtraining.com. 

Data Retention

We store your Personal Information on our servers, and on the servers of the cloud-based database management services we engage, which are located in the United States. We will retain Your Personal Information for as long as necessary to fulfill the purposes for which it is collected, including for the purposes of satisfying any legal, accounting, any legitimate administrative or operational purposes, your requirements, or reporting requirements. When it is no longer necessary to retain your Personal Information, it will be securely deleted. For more information about how long your Personal Information is stored, and for more information on your rights for erasure or portability, please contact us at apexoffice@allstardogtraining.com.

Exercising Control Over Your Personal Information

To process your Personal Information, we rely upon your consent, contract performance, our legitimate business interest, or compliance with applicable law. You may object or restrict our processing of your Personal Information. You may withdraw any prior consent you may have given to process your Personal Information at any time. It is also within your rights to refuse to provide any Personal Information we request. However, refusal to provide certain Personal Information may limit your access to information or use of the Website or our Services.

Should you wish to access or amend any Personal Information you may have provided to us or if you wish to request deletion, please contact us at apexoffice@allstardogtraining.com.

In any such case of your withdrawal of consent, you acknowledge that there may be a delay before we fully implement your request and you may therefore still be contacted by us for a period of time thereafter. Notwithstanding your withdrawal of consent, ASDT may subsequently contact you for other purposes that are unrelated to marketing and/or selling, including without limitation legal or regulatory purposes. Please be aware that applicable laws, statues, rules and/or regulations may require or permit the collection, processing, retention, use and disclosure of your Personal Information without your consent. Notwithstanding the foregoing, pursuant to applicable laws, statues, rules and/or regulations or other reasons, there may be circumstances in which you may not withdraw your consent to the collection, processing, use, retention and disclosure of your Personal Information.

Rights of Certain Types of Users

Subject to applicable international and state laws, you may have certain rights with regard to your Personal Information. To learn more about the Personal Information we collect about you or the rights you may have, please contact us at the contact information below. These rights may include the following rights to (1) access or rectify your Personal Information or request its deletion, (2) request a restriction on the processing or opt out of certain processing of your Personal Information, (3) object to the processing of your Personal Information (4) request a portable form of your Personal Information, or (5) exercise other rights with respect to your Personal Information. 

You can contact us at apexoffice@allstardogtraining.com or as described below. While we strongly encourage you to first raise any questions or concerns about your Personal Information directly with us, you may have a right to lodge a complaint with the relevant supervisory authority.

Contact Us

Have questions, comments, or want to submit any issues regarding this Policy? Please contact us at:

2521 Schieffelin Rd.
Unit 112
Apex, NC 27502 
(919) 901-1374
[apexoffice@allstardogtraining.com]

We’ll be happy to help. We will respond to you promptly, especially with regard to any data breach, but in any event within 30 days of receipt.